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The Customer Due Diligence (CDD) process runs through two high-level workflows. One workflow collects data about the customer and the second performs the checks and creates the final report.

Workflows

  1. Data collection – gathers registry information, online screening results and optional catalog data or reviews. When complete, the case moves on to the checks workflow.
  2. Checks – performs risk and compliance checks using the gathered information and generates the CDD report.

Case States

A CDD case moves through several high level states which are returned by the API:

Transitions

The diagram below illustrates the typical flow between states: The data collection workflow moves the case from INITIATED to IN_PROGRESS and then hands it off to the checks workflow, which brings the case into the RUNNING_CHECKS state. Failures in either workflow transition the case to FAILED.